Digital Foundations™A program of The Luc Cochran Foundation
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Telehealth Basics

Prepare for and join a video appointment with a clinician. This course is written in plain language, moves at your pace, and never assumes you have used technology before. Every lesson includes clear steps, examples and a short knowledge check so you can be sure the skill stuck.

Duration
45 min
Lessons
6 lessons
Quizzes
1 quiz
Instructor
The Luc Cochran Foundation
Last updated
Updated August 31, 2026

What you’ll learn

  • Join a telehealth appointment confidently

Course curriculum

Getting Ready for Your Visit

Learn what telehealth is and how to prepare your technology before the doctor calls.

  1. 1What is Telehealth?Define telehealth and understand its benefits for your healthcare.7 min
  2. 2Your Technology ChecklistCheck your device and internet to ensure a smooth appointment.10 min

The Appointment Process

Learn how to find your link, join the call, and use the on-screen controls.

  1. 1Finding Your Link and JoiningLocate your appointment invitation and enter the virtual waiting room.9 min
  2. 2Microphones, Cameras, and MutingIdentify and use common buttons found in video calling software.8 min

Success During the Visit

Tips for a clear conversation and protecting your personal information.

  1. 1Setting Up Your SpaceCreate an environment that helps the doctor see and hear you clearly.6 min
  2. 2Staying Safe and SecureRecognize legitimate medical communications and avoid scams.10 min

Telehealth Basics Quiz

Passing score 75% · unlimited attempts

Take quiz

Who this course is for

  • Adults new to technology
  • Seniors building confidence
  • Job seekers
  • Students and families